Privacy Policy
How we collect, use, and protect your personal information.
Last updated: December 2024
1. Introduction
Vitamin Drip Therapy Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number when you book an appointment or contact us.
- Health Information: Medical history and health questionnaire responses necessary for safe treatment.
- Booking Information: Appointment dates, times, and treatment preferences.
- Website Usage: Anonymous analytics data about how you use our website.
3. How We Use Your Information
We use your information to:
- Provide and manage your vitamin drip treatments safely
- Communicate with you about your appointments
- Ensure treatments are suitable for your individual health needs
- Improve our website and services
- Comply with legal and regulatory requirements
4. Data Protection
We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Health information is treated with particular care in accordance with data protection regulations.
5. Third-Party Services
We use Calendly for appointment booking. When you book through Calendly, your information is also subject to Calendly's Privacy Policy.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to processing of your information
- Request data portability
7. Cookies
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: mike@vitamindrip.uk
Address: Pride Park, Derby, DE24 8HP
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.